Last Updated: January 17, 2026
Thank you for choosing CSVLink. We want to be transparent about our policies so you know exactly what to expect when using our platform and purchasing subscriptions or templates.
1. Free-to-Use Tool
The CSVLink tool itself offers a free tier that you can use to design and customize templates. We encourage users to try the free tier before committing to a paid subscription.
2. Subscriptions
Pro subscriptions provide access to premium features. You can cancel your subscription at any time. Refunds for subscriptions are generally not provided, but we may consider them on a case-by-case basis if there was a technical issue that prevented you from using the service.
3. Store Templates
When you decide to purchase a template from our store, you are paying for immediate access to a digital product. All store template sales are final and we do not accept refunds once the product has been accessed or downloaded.
4. Support
If you encounter any issues or have questions about our billing, please contact our support team. We are committed to ensuring you have a great experience with CSVLink.